Managed Cloud & Infrastructure Advisory Manager

About Us

We are the leading provider of professional services to the middle market globally. Our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled culture and talent experience, as well as our ability to deliver outstanding value to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you, and that's why there's nowhere like RSM.

RSM is seeking a dynamic Manager to join our $100M+ Managed IT, Cloud, and Infrastructure (MCI) Service Line. This role is dedicated to providing strategic IT advisory services to middle market clients, guiding them through infrastructure transformation, cloud adoption, cybersecurity, global operations, end-user support, and generative AI integration.

The Manager will lead comprehensive IT assessments, engage in fractional IT leadership assignments, and champion strategy execution using the OKR (Objectives and Key Results) methodology. This position is ideal for candidates who are passionate about innovation and technology-driven business outcomes, especially those with hands-on experience in generative AI implementation and digital strategy.

Key Responsibilities

• Conduct thorough evaluations of client IT environments, including infrastructure, cloud readiness, end-user support, global IT strategy, cybersecurity posture, and opportunities for AI deployment.
• Develop actionable recommendations to drive operational excellence and business alignment.
• Serve as an interim IT leader for short- to medium-term assignments (30 days to 6 months) during staff transitions, mergers and acquisitions, or organizational transformation.
• Provide stability, strategic direction, and hands-on support to client IT teams.
• Collaborate with internal Advisory and Catamaran Managed Services team members and client stakeholders to develop and execute IT strategies using the OKR framework.
• Ensure alignment with business objectives and track measurable progress toward key outcomes.
• Lead executive-level briefings on generative AI trends, risks, and opportunities.
• Work with other RSM teams on Microsoft Copilot implementations, AI risk assessments, and custom-built AI applications.
• Drive additional advisory and implementation services following executive AI briefings.

Qualifications and Experience

• Bachelor's degree in Information Technology, Computer Science, Business, or a related field (advanced degree preferred).
• 8+ years of experience in internal IT or IT consulting, with a track record of delivering advisory services to global middle-market clients.
• Demonstrated experience in IT strategy, infrastructure, cloud solutions, cybersecurity, and IT service management.
• Proven expertise in implementing generative AI solutions, including enterprise adoption and change management.
• Experience serving in IT leadership roles, particularly during periods of transition or organizational growth.
• Familiarity with the OKR methodology and experience guiding teams through strategy execution.

Skills and Competencies

• Leadership: Ability to inspire trust, drive change, and deliver results in dynamic client environments.
• Strategic thinking: Strong analytical skills and a proactive approach to identifying opportunities for innovation and improvement.
• Communication: Excellent verbal and written communication skills, with the ability to engage effectively with executive stakeholders and technical teams.
• Change management: Demonstrated capability in managing organizational change and fostering adoption of new technologies.
• Collaboration: Team-oriented mindset with a commitment to partnership and knowledge sharing.