Leadership Link & Learn Free Webinar: Mortar, Not Bricks: Human Relationships Make Organizations

Every organization has thousands of "bricks." No, not physical bricks-and-mortar, but assets: products, processes, competencies, intellectual property, and numerous other components that add up to an operating organization. But for many organizations, those bricks are at risk of tumbling into a useless pile because the mortar—the human relationships that make them all stick together—is chipping away.

Margaret Heffernan, the serial entrepreneur and internationally acclaimed business leader, said in a recent Ted Talk: “The rivalries and politics that occur in organizations must be replaced by a spirit of helpfulness and social capital.” In other words, the mortar needs to be strengthened.

In this program, you will hear professional leadership coach Lee Stuart teach several tools for bolstering helpfulness and social capital in your organization, including:

• There are no such things as jobs…the employee IS the job.
• Reciprocity and equivalency…positive paybacks
• The "Dunbar Number"…how to properly size work units
• Giving it teeth…changing performance and compensation systems to encourage helpfulness