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Microsoft Dynamics 365 Solution Architect

Posted: 11/07/2021

Apply Here: Microsoft Dynamics 365 Solution Architect | Ascend Learning Career Opportunities (ultipro.com)

Ascend Learning is a national leader in data driven, online educational solutions for learners, educators and employers in high-growth, licensure-driven professions spanning healthcare, fitness and wellness, skilled trades, insurance and financial services. We are passionate about accelerating learning while impacting job readiness, employment success and employee retention with the belief that our work changes lives.

Our culture is intentionally results-driven and selfless with a relentless focus on our customers. We believe in trust, transparency, freedom and responsibility with a commitment to meritocracy, inclusion and diversity of thought. Continual investment in our over 1400 employees is also a core principle realized through ongoing professional development and providing opportunities to grow, develop and lead. Ascend Learning is headquartered in Burlington, MA with additional office locations and remote workers in cities across the U.S. and in the U.K.

Job Overview

Ascend Learning is seeking a motivated, energetic individual with strong Microsoft Dynamics CRM platform experience, excellent communication and leadership skills for our Solution Architect role in our Burlington, MA office.

We are seeking a self-driven individual with experience in aligning business processes, implementing, and architecting Dynamics 365 business solutions. This is an individual contributor role working with both the stakeholders and software engineers but may ultimately include management responsibilities. This role is expected to interact with business stakeholders, other development leads/architects, business/platform analysts, QE resources, the Chief Architect, and members of the senior leadership team, as appropriate.

The ideal candidate will work closely with cross functional teams and collaborate with engineers to develop standard platforms across multiple business units. This person will also possess the ability to take leadership for key initiatives and produce conceptual and logical architectures to meet strategic business, financial and technology objectives through prototyping concepts, documentation of systems, architectures, and business process flows.

This position is expected to work closely with the teams within the Enterprise Applications team, designing and overseeing the implementation of architectures related to systems such as CRM and related components, HubSpot, e-commerce solutions, and more. In addition to the leadership and architecture responsibilities, a firm understanding of the underlying technologies is required. This includes technologies such as:

Technology Platforms– Kafka (Messaging), Azure Service Bus, LogicApps, PowerPlatform

Business Services: Dynamics 365/CRM, Dynamics GP, Subscription Management, Payment Processing (PCI-Compliant), Order Fulfillment, Taxability, Contract Fulfillment, Marketing Automation, Lead Management, Omnichannel Platforms

Data serialization – JSON, XML, Avro

Documentation – Swagger, Container/Component/Sequence/etc. diagrams,

Languages - .NET/C#, JavaScript/Typescript, SQL, SSIS, ETL (Scribe)

Responsibilities & Duties

  • Provide technical leadership to software engineers through architecture discussions, technical design, performing code reviews, providing guidance on building reusable components, and designing integrations
  • Understand the business process; facilitate the discovery of entities, attributes, relationships, and business rules from functional experts and the user community
  • Develop and enforce development standards and best practices
  • Evaluate current environments, conduct research, recommend, and implement innovative designs that can enhance the reliability, security, productivity, and efficiency of systems
  • Identify root cause issues across platforms and take necessary actions to resolve them permanently.
  • Advocate for and embrace DevOps and CI/CD across the teams with a focus on scaling components and APIs horizontally, automated continuous deployment, version control, and monitoring using New Relic/Solar winds.
  • Ensure that a state of high availability is maintained for top tier applications
  • Work with the development, quality engineering, DBAs, information security, network, operations, and product management teams to design and implement new solutions as appropriate
  • Mentor software engineers
  • Work independently with minimal direction
  • Work effectively on geographically diverse teams
  • Build trust and works collaboratively with all levels of the Tech and Ops organization, including staff, business stakeholders, and executives
  • Excellent verbal and written communication skills with all levels of users and management
  • Strong influencing, negotiation, and conflict resolution skills

Required Skills

  • 5+ years of cumulative experience implementing Microsoft Dynamics 365 Cloud along with expertise in Microsoft Power Platform: PowerApps, Flow/Power Automate, and Azure Apps. Expertise also required in CRM SDK and related APIs.
  • 2+ years of software development in C#, .NET framework, MVC, Web API, JQuery, JavaScript/Typescript, SQL, and SSRS.
  • Deep technical knowledge of the Microsoft Dynamics CRM environment including application architecture, customizations, plug-ins, workflows (OOB and custom), and JavaScript.
  • Deep experience in migrating from CRM/D365 On-premise or other CRM platforms, such as SFDC, Netsuite, etc.
  • Expertise in developing microservices (using lightweight APIs) that can be utilized to allow bi-directional integration using RESTful interfaces.
  • In-depth knowledge of SQL Server (2012/2016), SSRS, REST/SOAP, SharePoint and Outlook integration.
  • Extensive knowledge in AppSource, Third Party, and Azure integrations along with keeping up to date with product releases from Microsoft.
  • Expertise in architecting sustainable solution management and automating deployments in multiple instances.
  • Ability to think at a high level about the overall systems and goals of the projects
  • Experience with stream processing platforms such as Apache Kafka
  • Familiarity with code execution and deployments to development, staging and production environments dictated by through a formal change management process
  • Agile development and scrum team experience
  • Disciplined, dynamic and flexible to manage multiple projects and tasks, work effectively in a rapidly changing environment and meet ongoing and overlapping deadlines
  • Work weekends/nights on occasion for on-call incident troubleshooting or administration of regular, off-hour deployments
  • Must be able to produce clear documentation to convey architecture, development standards, roadmaps, and potential challenges to all both technical and non-technical resources
  • Self-starter, strong work ethic, and the ability to independently drive initiatives through to completion.
  • Passion and the ability to learn new things

Education and Experience

  • Bachelor's degree in Information Systems, Information Technology, Computer Science, Engineering or equivalent work experience
  • 5-7 years of software architecture, design, and implementation with a variety of technologies

Nice to Have

  • Microsoft Dynamics 365 Certifications
  • Experience with front-end web frameworks
  • Experience with large scale, near real-time applications
  • Distributed systems understanding
  • Public cloud experience e.g. AWS, Azure, Google Cloud

Candidates should be aware that Ascend Learning currently maintains a policy requiring all employees to be fully vaccinated. Newly hired employees must be fully vaccinated by their start date.  Ascend Learning is an equal opportunity employer and will provide a reasonable accommodation to those unable to be vaccinated where it is not an undue hardship to the Company to do so as provided under federal, state, and local law. Exceptions to the vaccine requirement may apply for employees living or working in Montana.

Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S. based positions with Ascend Learning, LLC must be legally authorized to work in the United States and verification of employment eligibility will be required at the time of hire.

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