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Network Engineer

Posted: 09/24/2020

The Network Engineer position is responsible for inside plant engineering of Point of Presence (POP) and Collocation sites in addition to managing engineering projects, equipment configuration & provisioning, and Tier II technical support of Bluebird’s internal network and customer services.  Network equipment includes, but is not limited to Nokia, Cisco, MRV, Accedian, and Ciena Routers & Switches, ADVA & Ekinops DWDM, Cisco SONET, ADTRAN Total Access, Ribbon Signaling Transfer Point, MetaSwitch Access Tandem, and Ceragon Microwave.

  1. Support the Engineering Director with project management & implementation, detailed network design, procurement of equipment and materials for Bluebird’s DWDM, IP/MPLS, SONET, and SS7 networks.
  2. Ensure proper documentation of Bluebird’s network to include CLR/DLR’s, Work Orders, Engineering Packages and Bluebird OSS databases.
  3. Provide engineering support for new customer installations to include procurement, provisioning, and coordination of test and turn-up scheduling.
  4. Provide support to Bluebird’s Business Development and Sales departments for the development of products and services.
  5. Provide 24/7 Tier II technical support via an on-call rotation for all major platforms. Participate in the isolation and resolution of problems associated with configuration, provisioning, or routing of traffic and services on the Bluebird network. 
  6. Ensure accurate trouble ticketing timelines and notifications are documented for network anomalies as well as provide technical leadership in network outage situations.
  7. Provide support for the Bluebird access tandem to include switch engineering, translations, provisioning of trunk circuits, & SS7 Links. Coordinate switch activities with IXC’s and ensure proper documentation of FOC, DLR, and PTD.
  8. Provide technical support to planning and operation departments of ongoing network initiatives.
  9. Ensure that network traffic management and equipment configurations are maintained to ensure SLA performance criteria is met.
  10. Other related tasks associated with the administration of engineering initiatives as required.
This position is responsible for the engineering and Tier II technical support for Bluebird’s Optical, IP/MPLS, Access Tandem, SS7, and Microwave transmission networks. This position requires analytical thinking, conventional network practices and standards, a thorough understanding of the systems and components deployed, and the technical competence to support Tier I operations personnel with minimal added support.
This position requires a professional demeanor working closely with Bluebird employees, member companies, ILEC’s, third-party service providers, vendors, and valued customers.
This position requires close teamwork and a willingness to share skills, knowledge, and techniques when possible to enhance the capabilities of the entire team.
  1. 5 to 7 years in Telecommunications/IP-MPLS-Ethernet environment or equivalent Technical Training.
  2. Flexible work hours as required to include evening, night shifts, overtime, call-ins, weekends, and/or holidays.
  3. Valid state driver’s license.
  4. Self-motivated and the ability to make independent decisions based on policies, practices & project requirements.
  5. Strong knowledge of PC and software applications.
  6. Strong oral and written communications skills.
  7. Strong technical aptitude for new protocols and technologies with the ability to provide technical support and direction.
  8. Customer focused with a desire to exceed expectations.
  9. Multi-task oriented while maintaining composure in a demanding work environment.
  10. Experience with equipment configuration programming.
  1. College/Technical School degree or equivalent work experience.
  2. Metro Ethernet Forum Carrier Ethernet 2.0 certification (MEF CE 2.0).
  3. Nokia (Alcatel-Lucent) NRS-I / Cisco CCNA certification (or higher) of equivalent experience.
  4. Working knowledge of DWDM and SONET telecommunications transmission systems.
  5. Familiar with MetaSwitch or similar Class-4 tandem provisioning and translations.
  6. Familiar with Microwave RF Transmission Technology.
  7. Familiar with other conventional telecommunications equipment functions, applications, and configurations.
  8. Working knowledge of Internet Protocols version’s 4 & 6 and familiar with DDoS detection methods.
 Please apply at link: 

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